Top Five RV Insurance Claims and How to Avoid Them (1)

February 4, 2009

By Mark J. Polk

Note: This is the first of a two part series

After doing some research on RV insurance claims I discovered what one insurance company listed as the top five RV claims filed. Here’s a rundown of the claims are and how to avoid them.

Claim #1
The insurance company stated that it receives at least 400 claims each year involving fires around the back of the refrigerator that are caused by leaking propane lines. If you’re using your refrigerator in the LP gas mode, with an open flame, you definitely don’t want a leaking LP gas line.

How to avoid it:
To avoid becoming a statistic I recommend that you take your RV to an authorized RV repair facility annually and have the entire LP gas system checked. RV technicians have the proper equipment to check the system for leaks and to make sure the LP gas pressure is adjusted properly.

You, the owner, can periodically inspect for LP gas leaks. To do this turn on the main gas supply but do not light any pilot lights or other burners. Take a bottle of approved LP leak detector solution and dab around all gas fittings. If there is a leak the small bubbles will grow into larger bubbles. Tighten the fitting and repeat the leak test. If the problem persists turn the LP gas supply off and take it to an RV repair center to have it checked out and repaired.

Claim #2
The next claim the insurance company listed was RVs hitting bridges and gas station overhangs. RVers forget or don’t know the height of their RV and enter areas that don’t have enough overhead clearance.

How to avoid it:
The first step is to measure the height of the RV from the ground to the highest point, usually the top off the air conditioner. Manufacturer brochures often times include this information. Check the footnotes to make sure it includes optional equipment like the air conditioner. For safety measures add an additional six inches to the overall height. Write this information down and post it in the RV or tow vehicle where it can be easily seen and will serve as a constant reminder for you. When you exit the interstate to refuel select an exit that has several fuel stations so you can pick one that is easy to navigate, and has plenty of overhead clearance. If you travel on roads less traveled be sure and check clearances on all overhead bridges before attempting to go under them.

Claim #3
The insurance company lumped retracting the RV steps and awnings together in this claim. Traveling with the awning properly secured is one concern and stowing your awning in bad weather is another concern. Since the claim was not very specific about the awning I will address both issues.

How to avoid it:
When I worked for an RV dealership I saw the end result of not retracting the steps on more than one occasion. It’s easy to forget the RV steps when you are getting ready go on a trip or leave a campground. I have two suggestions about how to avoid this happening to you. First you should always use a pre-trip checklist anytime you plan to move the RV. Second you should always walk around the entire RV a second time just before pulling out. You’ll be amazed at some of the things you missed the first time you walked around the RV. I have a very thorough pre-trip checklist available in my “Checklists for RVers” e-book at www.rveducation101.com

The first thing we’ll cover concerning the awning is stowing it properly for travel. Make sure the awning is properly stowed against the side of the RV and the roller tube lock mechanism is in the retract position. Make sure the awning arm travel locks are latched and tighten the black knobs on the back of the awning arms. The awning makes your RV six inches wider and you must always keep this in mind when traveling. I have seen many instances where the awning roller tube and fabric gets damaged by hitting or rubbing on something and the awning arms get damaged by catching on something. When navigating in close quarters, such as at a campground, use a ground guide to make sure you have enough clearance to avoid damage to the awning.

I’m not sure if the insurance company gets more claims for travel related damage to the awning or storm related damage. I think I have seen more awning damage caused by rain, wind and storms. You should always lower one end of the awning to allow for water run off. The weight from water pooling on the awning fabric can cause extensive and costly damage. Any wind over 20 miles per hour can also cause extensive damage to the awning and to the RV. Never leave the awning out unattended. If everyone is leaving the campsite, store the awning in the travel position. When you go to bed, store the awning in the travel position. Even when you are at the campsite, you should use awning tie downs to prevent any sudden damage caused by a high wind gust or a storm that moves in quickly.

Watch for part two of this series.
Permission to reprint granted by RV Education101 2009

Posted by RVchurchesUSA | Filed Under Industry News/Events, RV Lifestyle, Uncategorized 

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